Release of your medical records

A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department. You have the right to expect that medical information regarding your care will be treated as confidential, and McLaren has the obligation to safeguard your records against unauthorized disclosure. 

An electronic copy of your medical records can be available through the online patient portal according to your McLaren/Karmanos facility listed below.

Medical records may only be requested by the person they belong to or their legal representative according to HIPAA Federal laws. To obtain a physical copy of your medical records, you may mail, fax, or complete an in-person request with the following steps. Fees may apply depending on the request. Please call the appropriate Medical Records location for fee information.

By Mail or Fax

  • Complete and sign Authorization for Release of Information form (See locations below for forms used at your location)
    • The form must be filled out completely and signed by the patient or the patient’s legal representative. The signature of the patient’s representative must be witnessed by someone over the age of 18.
    • Be sure to include the specific dates of service needed, specific type of information along with the reason for the request.
  • Mail or fax form to the appropriate McLaren/Karmanos facility listed below.
  • Please allow 5-7 business days to process your request.  

In-Person

  • Complete and sign Authorization for Release of Information form (See locations below for forms used at your location)
  • Bring a copy of driver's license or valid photo ID.
  • Legal representative must bring legal documents attesting to their authority. If a patient is sending someone to pick up their records on their behalf, they must provide the person’s name on the Authorization of Release of Information form. The designated Individual will need to bring their photo ID with them.

Other Forms

Obtaining Your Medical Records

Please visit the appropriate subsidiary link to learn more about obtaining your medical records.

McLaren Bay Region

McLaren Bay Region Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

1900 Columbus Ave
Bay City, MI 48708

Phone: (989) 894-3873
Fax: (989) 891-8170
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.

Medical Records is closed on weekends and holidays.

McLaren Bay Special Care

McLaren Bay Special Care Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

1900 Columbus Ave
Bay City, MI 48706

Phone: (989) 894-3873
Fax: (989) 891-8170
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.

Medical Records is closed on weekends and holidays.

McLaren Caro Region

McLaren Caro Region Medical Records Department

Access electronic medical records from MyCareCorner
Authorization form

401 North Hooper Street
Caro, Michigan 48723

Phone: (989) 672-5110
Fax: (989) 715-4401
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.

Medical Records is closed on weekends and holidays.

McLaren Central Michigan

McLaren Central Michigan Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

Address to pick up a CD:
Authorization form
1221 South Drive
Mt. Pleasant, MI 48858

Address to pick up printed copies:
Authorization form
501 South Mission Street
Suite C
Mt. Pleasant, MI 48858

Phone: (989) 772-6754, Option #2
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.

Medical Records is closed on weekends and holidays.

McLaren Clarkston

McLaren Clarkston Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

50 North Perry Street
Pontiac, Michigan 48342

Phone: (248) 338-5163
Hours:

Monday – Friday: 9:00 a.m. - 5:00 p.m.

Medical Records is closed on weekends and holidays.

McLaren Flint

McLaren Flint Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

401 South Ballenger Hwy
Flint, MI 48532
Health Information Management and Medical Records for McLaren Flint is located on the main floor of the hospital.

Phone: (810) 342-2228
Fax: (810) 342-4961
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.

Medical Records is closed on weekends and holidays.

McLaren Greater Lansing

McLaren Greater Lansing Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

2900 Collins Rd
Lansing, MI 48910

Phone: (517) 975-6550, Option 1
Fax: (517) 975-6561
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.
Medical Records is closed on weekends and holidays.

Pathology Department

Test slides are provided
At least 24-hours is needed for specimens to be ready.

Phone: (517) 975- 6465
Fax: (517) 975-6460
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.
Medical Records is closed on weekends and holidays.

Radiology Department
Phone: (517) 975-6382
Fax: (517) 975-6362

At least 24-hours is needed for x-rays to be ready.

Copies of x-rays for follow-up for doctor(s) appointments can be provided. X-Rays can be given in film or CD form. Unless requested, x-rays will be on a CD. McLaren Greater Lansing may charge for copies. Payment can be made in cash, or by check or money order to "McLaren Greater Lansing."

Radiology is on the 1st floor off of the main lobby. Please park in parking lot B.

McLaren Lapeer Region

McLaren Lapeer Region Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

1375 North Main
Lapeer, MI 48446

Phone: (810) 667-5555
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.

Medical Records is closed on weekends and holidays.

McLaren Macomb

McLaren Macomb Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

1000 Harrington Blvd.
Mount Clemens, MI 48043

Phone: (586) 493-8400
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.

Medical Records is closed on weekends and holidays.

McLaren Northern Michigan

McLaren Northern Michigan Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

360 Connable Ave
Petoskey, MI 49770

Phone: (231) 487-7751
Fax: (231) 487-7795
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.

Medical Records is closed on weekends and holidays.

Copy Fee:

Records sent directly to a care provider will be processed free of charge. All other requests will be charged a fee as outlined below:

  • 100 pages or less -Free of charge
  • 101-200 pages - $4.65
  • Each additional 1 - 100 pages - $4.65
  • CD (Images only) - No charge

McLaren Oakland

McLaren Oakland Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

50 North Perry Street
Pontiac, Michigan 48342

Phone: (248) 338-5163
Hours:

Monday – Friday: 9:00 a.m. - 5:00 p.m.

Medical Records is closed on weekends and holidays.

McLaren Port Huron

McLaren Port Huron Medical Records Department

Access electronic medical records from MyMcLarenChart
Authorization form

1221 Pine Grove Avenue
Port Huron, MI 48060

Medical Records: (810) 989-3127 / (810) 989-3142 option 2
MyMcLarenChart Questions: (586) 710-8648
Fax: (810) 985-2687
Hours:

Monday – Friday: 8:00 a.m. - 4:00 p.m.

Medical Records is closed on weekends and holidays.

McLaren St. Luke's

McLaren St. Luke's Medical Records Department

Access electronic medical records from WellCare
Authorization form

Hours:
As of May 8, 2023, St. Luke’s Medical Records department is closed.

To obtain copies of records, requesters can fill out the authorization to release information form here and mail the requests to:

McLaren Macomb Medical Records Department
1000 Harrington Blvd, Mt. Clemens, MI 48034

Or fax the completed form to: 586-493-8716

Requesters may also call 1-833-435-1420 for release of information assistance.

McLaren Thumb Region

McLaren Thumb Region Medical Records Department

Access electronic medical records from MyCareCorner
Authorization form

1100 S Van Dyke Rd.
Bad Axe, MI 48413

Phone: (989) 269-1512
Fax: (989) 715-4401
Hours:

Monday – Friday: 7:00 a.m. - 3:30 p.m.

Medical Records is closed on weekends and holidays.

Karmanos Cancer Institute - Detroit, Farmington Hills, Roseville & Maumee

Barbara Ann Karmanos Cancer Institute - Detroit, Farmington Hills, Roseville & Maumee Medical Records Department

Access electronic medical records from HealtheLife Patient Portal
Authorization form

4160 John R St.
G133
Detroit, MI 48201

Medical Records Department: (313) 576-9393
Release of Information Medical Records: (313) 576-9348
Release of Information Mammograms/Radiology: (313) 576-9357
Hours:

Monday – Friday: 8:00 a.m. - 4:30 p.m.