Patient & Visitor Information
McLaren Port Huron welcomes visitors to the hospital.
Visiting Guidelines
- Please remain home if you have signs/symptoms of any illnesses.
- Visiting hours are 8 a.m. to 8 p.m., except in specialty units of the hospital:
- Behavioral Health Unit:
- One visitor per patient on Wednesdays (7-8 p.m.) and Saturdays (10-11 a.m.)
- Visitors must be over 18.
- Acheson Family Birth Place
- Visiting hours are 11 a.m. - 8 p.m.
- The same two visitors are permitted for labor, delivery and the first three hours of recovery.
- One adult support person may stay overnight.
- Siblings and children are allowed for brief visits with adult supervision.
- Intensive Care Unit (ICU) visiting hours are 11 a.m. - 8 p.m.
General hours of operation
Main Entrance
- Mon–Fri: 5:30 a.m. – 8 p.m.
- Saturday: 6 a.m. – 8 p.m.
- Sunday: 8 a.m. – 8 p.m.
Walgreens
Mon–Fri: 9 a.m. – 6 p.m.
Parking
Cost
Parking is free in the main lot off Pine Grove Avenue.
Parking map
First Floor Map
Arrivals and Dropoff
- OB: Obstetrics patients should use the Main Entrance from 6 a.m. – 8 p.m.; after hours, please use the Emergency Room.
- Surgical patients should arrive at the Wismer Main Entrance.
- Karmanos Cancer Institute patients should use the James Rourke Entrance
Directions
Get Directions
Amenities at McLaren Port Huron
Cafeteria – The Grove Café is located in the North Tower near the Gift Shop
- Mon–Fri: 8–10 a.m., 11 a.m.–2 p.m., 2:30–6 p.m.
- Sat & Sun: 8–10 a.m., 11 a.m.–2 p.m.
Skylight Café – In the Main Atrium, the Skylight Café is run by the McLaren Port Huron Auxiliary. Serving specialty coffee, snacks and light lunch, it is open Mon-Fri, 6:30 a.m.-3 p.m.
Gift Shop – Located in the North Tower Lobby, proceeds from the Gift Shop support patient needs.
Spiritual Care – The all-faiths chapel is in the North Tower Lobby and open 24/7.
Other Amenities
- Vending Machines
- Guest Meals
- ATM
- WiFi (mclaren-guest)
Recognize a Team Member
We are proud of the high quality and compassionate care our team provides and we encourage you to share a message of thanks to our team.
Feedback
If you have questions or concerns about your care, we encourage you to let us know by contacting:
- The direct care nurse on your treatment unit
- The charge nurse on the unit or the nursing supervisor
- The nurse manager for the unit
If concerns remain unresolved to your satisfaction, please contact our Patient Advocate: Raynette K. Gaines: 810-989-3565 or [email protected].
Patient Satisfaction
You may be contacted by Press Ganey to complete a survey. Press Ganey a vendor we use to collect data for HCAHPS. The Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey is backed by the U.S. Department of Health and Human Services. The survey is used to improve the quality of healthcare. HCAHPS makes survey results public so hospitals are aware of where changes are needed. The results also enable healthcare consumers to review and compare hospitals before choosing a healthcare provider. Please contact the Quality Manager at (810) 342-CARE (2273). If you are not satisfied with the response, you may submit a letter with the following information:
- Complainant's name, address, and telephone number
- Facility name and location
- Patient name and location
- Nature of complaint
- Date of incident
Send written complaints to:
Michigan Department of Community Health
Bureau of Health Systems Complaint Investigation
Unit P.O. Box 30664
Lansing, MI 48909
FAX: (517) 241-0093
Area Lodging
Several area facilities offer a discount to patients and families; please ask when calling to make a reservation.
Hunter Hospitality House (1010 Lincoln Avenue) – 810-824-3679
The Hunter Hospitality House provides free lodging to patients and families who need space while comforting a loved one or receiving treatment. They have three homes to support patients in the community, including one directly next to the hospital.
McLaren Port Huron Auxiliary
Volunteer Services
The Volunteers at McLaren Port Huron are vital to patient care and community outreach at the hospital. Learn more about the McLaren Port Huron Auxiliary and how you can make an impact.
Volunteer Information
Frequently Used Phone Numbers
- Main Number / Hospital Operator: 810-987-5000
- Foundation: 810-989-3776
- Medical Records: 810-989-3142
- Patient Accounting: 810-989-6001
- Patient Advocate: 810-989-3565
- Registration and Scheduling: 810-989-3270
- Volunteer Services: 810-989-3796