Medical Record Options
There is a fee for copies of your medical record. Please call the Medical Records Department at (313) 576-9393 for current fee information.
Medical Records business hours are Monday through Friday, 8 a.m. to 4:30 p.m.
Karmanos Cancer Institute believes in empowering patients to manage their health by providing convenient access to their health information.
Karmanos HealtheLife Patient Portal is a great way to view, download and transmit your up-to-date health information, all from the convenience and privacy of your own home, or anywhere Internet access is available — 24 hours a day, seven days a week. With Karmanos HealtheLife, you can:
Login to Karmanos HealtheLife from your browser or download the HealtheLife app to your mobile device.
Accessing Your Medical Records
If you need to change your personal information or have any questions about the medical information in your chart, call 1-800-KARMANOS. For technical assistance with your HealtheLife account, please call 888-252-8149.
Archived MyKarmanosChart/Syntellis Records
The legacy portal—called My Karmanos Chart/Syntellis—is still available for you to view your historical electronic medical records if you previously used the Syntellis portal or had a Syntellis account at the time of your Karmanos treatment or service.
Log in to your My Karmanos Chart/Syntellis Account
For technical assistance with your My Karmanos Chart/Syntellis account, please contact Syntellis Performance Solutions Customer Support by phone 1-800-851-5043 or by email at [email protected].
Frequently Asked Questions Are all Karmanos facilities and physicians in the Karmanos HealtheLife Patient Portal? At this time, Karmanos locations in Detroit, Farmington Hills and Roseville are in the portal. Can I send my physician a message through the Karmanos HealtheLife Patient Portal? Currently, messaging is not available. This feature will be added later. Can I sign up my house, child or another family member for the Karmanos HealtheLife Patient Portal? Only patients can self enroll. All others must be enrolled during an on-site visit. How do I get technical help Karmanos HealtheLife Patient Portal? Call 888-252-8149 for technical assistance. Is there any cost to use the Karmanos HealtheLife Patient Portal? No, there is no cost to using the Karmanos HealtheLife Patient Portal. What if I have questions about the medical information or have changes to my personal information in my chart (email, address, phone number)? Changes can be made with your care team during your next visit. What information is included in the Karmanos HealtheLife Patient Portal? Health records including lab results, radiology reports, some pathology reports, physician and other progress notes, clinical care summaries, immunizations, medication lists and more. Who do I contact if I cannot find my invitation to join the Karmanos HealtheLife Patient Portal? Please call the technical help line 888-252-8149. View All
At this time, Karmanos locations in Detroit, Farmington Hills and Roseville are in the portal.
Currently, messaging is not available. This feature will be added later.
Only patients can self enroll. All others must be enrolled during an on-site visit.
Call 888-252-8149 for technical assistance.
No, there is no cost to using the Karmanos HealtheLife Patient Portal.
Changes can be made with your care team during your next visit.
Health records including lab results, radiology reports, some pathology reports, physician and other progress notes, clinical care summaries, immunizations, medication lists and more.
Please call the technical help line 888-252-8149.