Port Huron, MI – If you’ve ever had to take a sick child to the emergency department in the middle of the night, you know how stressful it can be. Will you wait long? Will your child be comfortable until you see the doctor? Very often, the ER wait can add to the anxiety for both your child and yourself.
But McLaren Port Huron has changed all that. With online emergency check-in, powered by In Quicker, patients can register in advance for care in the emergency department at McLaren Port Huron. With just a few clicks, patients, or parents of patients, can select an ER arrival time that fits their schedule. This allows patients in need of emergency care to wait in the comfort of home as long as possible, as opposed to sitting in the ER waiting room.
“When you need emergency care, you don’t want to sit in a waiting room,” said Jennifer Montgomery, president and CEO of McLaren Port Huron. “Online ER check-in reduces the time spent in the waiting room by enabling patients to begin their wait at home.”
McLaren Port Huron’s online ER check-in is a quick and easy process, which starts by visiting www.mclaren.org/phERcheckin. Patients can view available check-in times, provide basic contact information and describe their symptoms, all in about five minutes. Once completed, patients immediately receive a confirmation email. Additionally, if there is any reason for delay–for example, an influx of patients in the ER from a major accident–online check-in patients will receive an updated notification.
Online ER check-in offers advantages to the emergency department team as well.
“The online check-in process allows our team to receive advance notifications of patients coming to the ER, along with the reasons for their visit,” said David Monan, director of critical care and emergency services. “We’re always prepared to care for any patients upon arrival, but this provides additional information we use to reduce the wait and improve the patient experience.”
McLaren Port Huron added online ER check-in as part of an ongoing effort to enhance patient access.
“We want to do everything we can to improve the patient experience and reduce barriers to care,” Montgomery added. “McLaren Port Huron continues to explore opportunities to enhance our services and meet the needs of our community.”
To learn more about online ER check-in at McLaren Port Huron, visit
www.mclaren.org/phERcheckin.