Feedback and Recognition

We value your input in helping us provide the best care possible. Make sure to complete the HCAHPS survey you receive in the mail. We use the results to improve our care and reward our staff for excellent service.

If you have a concern or an idea of how we can improve our services, we ask that you let us know immediately. Please contact the patient experience manager at (810) 989-3828 or ask to speak with a supervisor or manager.

 

What's on this page

Patient Advocate

If you have concerns about the care you are receiving, please contact your patient representative at:

Frequently Asked Questions

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Patient Complaint

If you have concerns about the care you are receiving, please follow the steps referenced here.

Inpatient Pharmacy

McLaren Port Huron’s Sterile Compounding Program is accredited by the Accreditation Commission for Healthcare/Pharmacy Compounding Accreditation Board. Concerns about the safety or quality of compounded preparations at McLaren Port Huron Hospital may be reported by calling (855) 937-2242.

Thank Our Staff

We think our nurses and care providers are the best and want to offer you the ability to e-mail a note of thanks. If you would like to thank someone who took care of you and/or a family member or friend, fill out our online form

Messages received will be shared with the honoree. We may also share your comments within our organization or externally. “Thank Your Nurse or Care Provider" is not confidential or secure, so please do not include information you do not want to be viewed by others.

Thank Your Nurse or Care Provider

Thank Your Doctor

We think our doctors are the best and want to offer you the ability to e-mail your McLaren Port Huron Doctor a note of thanks. If you would like to thank a doctor who took care of you and /or a family member or friend, just fill out our online form

Messages received will be shared with the doctor. "Thank a Doctor" is not confidential or secure, so please do not include information you do not want to be viewed by others.

Thank Your Doctor

Additional opportunities to honor your care provider

McLaren Port Huron Foundation has a "Guardian Angel' program that allows patients and their families to express gratitude for the care they received at McLaren Port Huron.