McLaren Caro Region
Patient and Visitor Amenities

Vending Machines

Vending machines are located in the ER waiting room and available 24 hours a day.

Patient Room Service

Your diet is very important to your recovery and overall health. Many patients are placed on special diets while hospitalized. If you have questions or concerns about your diet while you are hospitalized, have your nursing staff contact the dietitian. Your breakfast tray will include a menu from which you can order your meals for the next day.
Please mark your menu so it will be ready for pickup. If you require assistance, please notify a member of the nursing staff. If you are on a special diet prescribed by your doctor, you will receive menus tailored to your specific needs. If a family member or friend would like to eat in your room with you, he or she may go to the cafeteria, buy a meal there, and take it back to your room.
Meals are served around the following times:

• Breakfast 7:30 am
• Lunch 11:30 am
• Dinner 5:00 pm

Coffee Bar

Free Harvest Coffeehouse coffee is available in the cafeteria.

WiFi

WiFi access is available hospital-wide.

ATM

For your convenience, an automated teller machine (ATM) is located next to the Chapel.

Gift Shop

The gift shop is located in the Main Lobby and it has an excellent assortment of gifts to choose from.
Hours:
Monday–Friday: 10:00 am to 4:00 pm
Saturday/Sunday: Closed
Phone Number: (989) 672-5068
*Volunteers staff the shop and proceeds from gift shop sales benefit McLaren Caro Region.

Chapel

Visitors of all faiths are welcome to visit the chapel for prayer and quiet reflection. The chapel is located in the north main hallway, just past the main lobby. Doors are always open to patients, family members and visitors.

Lounges and Waiting Areas

There are several waiting areas at MCR that are designated for patients and visitors.
Main Lobby waiting room – Laboratory services and general visitation.
Emergency Department waiting room – Emergency services
Radiology Department waiting room – X-ray, Ultrasound, Bone Density, Mammogram, etc.
Surgical Department waiting room - Surgical services such as Cataracts, Orthopedics, Colonoscopies, etc.

Hearing Impaired and Interpreter

McLaren Caro Region offers an interpreter service for patients who speak a foreign language or use sign language. For assistance, notify your nursing staff.

TV

Televisions are provided for each patient room, except the monitoring unit and Emergency Department rooms. Please be considerate of others by keeping the TV volume down and turning off your TV at bedtime. For television repair service, please inform your nurse.

Telephones

Telephones are provided in all patient rooms. To place a local call, press 9 followed by the local number. Long-distance phone calls must be made collect. There is a direct phone number provided for each bed, except in the monitoring unit and surgical rooms.

Hourly Rounding

The nursing staff will be rounding every hour during the day and at least every two hours at night to see if you need any assistance, such as help going to the bathroom, a change in position, pain control, or that all your possessions are in reach.

Patient Pin Number

A personal identification number (PIN) will be assigned to a patient. This number identifies you as someone who can legitimately receive information about a family member. This system is used to safeguard patient confidentiality, a federal requirement under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Mail (Delivery and Forwarding)

Mail addressed to you will be delivered to your room. Mail received after you have been discharged will be forwarded to your home. Stamps and newspapers may be purchased in the hospital’s Heartfelt Gift Shop. Outgoing mail may be left at the nurses’ station to be mailed.

Lost and Found

Leave valuables at home or send them home with someone you trust when you are admitted. If that is not possible, they should be deposited in the hospital safe and retrieved when you are discharged. If you lose something, notify your nurse immediately and every effort will be made to help you find it. McLaren Caro Region does not accept responsibility for items of value unless they are deposited in the safe.